Skip a mortgage payment

Under Community, covid, Covid 19, Finance, Real Estate


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Written on April 5th, 2020

I trust this update finds you and your family well. Here is a little update on mortgage deferrals from our friend Sean Humphries, mortgage specialist at Dominion Lending.

It is imperative that you reach out to the lender and request this deferral before you miss your payment.

If you need it, most lenders have options available to defer or skip-a-payments now but you can not just stop making your regular payments.   

This for people who have lost income and have been directly affected.  If your income has not be affected, please don’t call.  Lenders are receiving about 20,000 calls per day on this.  

Each lender has different options.  With how quickly COVID-19 is developing, lenders are updating their policies to help you,almost on a daily basis. 

To help make it easier for you, we have listed most of Canada’s major lenders including phone numbers to their customer service departments  or links to their COVID-19 pages for you to get further details on skipping or holding payment options.

LENDER CONTACT NUMBERS (some have direct links)

B2B 1 800 263 8349
BMO 1-877-895-3278
Bridgewater 1-866-243-4301

Canadiana 1-877-315-1633
CIBC 1-800-465-2422
CMLS 1-888-995-2657
Equitable 1-888-334-3313
First National 1-888-488-0794
Haventree 1-855-272-0051

HomeEquity Bank 1-866-331-2447
Home Trust 1-855-270-3630
HSBC 1-888-310-4722
ICICI 1-888-424-2422
Manulife 1-877-765-2265

Marathon 1-855-503-6060
MCAP 1-800-265-2624
Merix 1-877-637-4911
National Bank 1-888-835-6281
Optimum 1-866-441-3775
PC Financial 1-888-723-8881
Radius Financial 1-866-550-8227
RBC 1-866-809-5800
RFA 1-877-416-7873
RMG 1-866-809-5800
Scotia 1-800-472-6842
Servus 1-877-378-8728
Street Capital 1-866-683-8090
TD 1-866-222-3456

Please let me know if you have any questions.

Stay safe.

Karen